Terms of Service
Last updated: January 2026. Please read these terms carefully before using Gridfix.
1. Acceptance of Terms
By accessing and using the Gridfix website and all associated content, guides, diagnostic tools, and community features (collectively, the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. Gridfix reserves the right to modify these terms at any time. Your continued use of the Service following any changes constitutes your acceptance of the new terms.
2. Service Description
Gridfix is a city-building game strategy guide designed to help players diagnose and fix infrastructure failures in city management games. The Service provides symptom-first troubleshooting, root-cause analysis, visual before-and-after solutions, diagnostic flowcharts, intervention guides, and a community platform where players document their diagnostic journeys and share solutions. Gridfix operates as an informational and educational resource for game players seeking practical advice on game mechanics and strategy.
3. Permitted Use
You may use the Service solely for personal, non-commercial purposes related to city-building game strategy and learning. Permitted activities include:
- Viewing and reading diagnostic guides, symptom libraries, and troubleshooting content
- Accessing before-and-after city screenshots and visual solutions
- Participating in the community section by sharing your own diagnostic journeys and solutions
- Using diagnostic flowcharts and decision trees to troubleshoot your own game cities
- Downloading or saving content for personal reference
You may not use the Service for commercial purposes, including selling, licensing, or profiting from Gridfix content without explicit written permission. You may not reproduce, distribute, or transmit the Service or its content in any form without prior written consent from Gridfix.
4. User-Generated Content
The Gridfix community section allows you to submit city screenshots, diagnostic notes, solutions, and other content (collectively, "User Content"). By submitting User Content, you grant Gridfix a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and display your User Content on the Service and in promotional materials, with attribution where reasonably feasible. You represent and warrant that you own or have the right to submit all User Content and that it does not infringe any third-party rights. You are solely responsible for the accuracy and legality of your User Content.
5. Intellectual Property Rights
All content on the Gridfix Service, including but not limited to diagnostic guides, flowcharts, annotated city plans, before-and-after screenshots created by Gridfix, visual direction, typography, design, layout, and all text, is the exclusive property of Gridfix or its content creators and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, distribute, or transmit any Gridfix-created content without express written permission, except as permitted under these Terms for personal, non-commercial use.
Gridfix does not claim ownership of screenshots or game content you create in your own city-building games. However, when you submit such content to the Gridfix community, you grant Gridfix the rights described in Section 4 above.
6. Disclaimers and Limitations of Liability
The Service is provided on an "as-is" and "as-available" basis without warranties of any kind, express or implied. Gridfix does not warrant that the Service will be uninterrupted, error-free, or free from viruses or harmful components. Gridfix makes no warranty that the diagnostic advice, solutions, or troubleshooting guidance will resolve all infrastructure failures in your game, as outcomes depend on your game version, mods, playstyle, and other factors beyond Gridfix's control.
To the fullest extent permitted by law, Gridfix shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including loss of game progress, lost time, or disappointment with game outcomes. In no event shall Gridfix's total liability exceed the amount you paid for the Service (if any).
Gridfix is not affiliated with, endorsed by, or associated with any city-building game developer or publisher. Game mechanics, balance changes, and updates may affect the applicability of Gridfix solutions over time.
7. Third-Party Links and Content
The Service may contain links to third-party websites, forums, or resources. Gridfix does not endorse, control, or assume responsibility for the content, accuracy, or practices of third-party sites. Your use of third-party links is at your own risk and subject to their terms of service and privacy policies.
8. Prohibited Conduct
You agree not to:
- Violate any applicable laws or regulations
- Infringe any intellectual property rights or third-party rights
- Harass, threaten, defame, or abuse other users or Gridfix staff
- Post spam, malware, or malicious content
- Attempt to gain unauthorized access to the Service or its systems
- Reverse-engineer, decompile, or attempt to derive the source code of any Service features
- Use automated tools, bots, or scrapers to extract content without permission
- Impersonate another person or entity
Gridfix reserves the right to suspend or terminate your access to the Service if you violate these terms or engage in prohibited conduct.
9. Community Guidelines
When participating in the Gridfix community section, you agree to:
- Treat other players and contributors with respect
- Provide honest, constructive feedback and solutions
- Not post offensive, discriminatory, or abusive content
- Respect the intellectual property of other community members
- Not spam or promote unrelated products or services
Gridfix reserves the right to remove User Content or suspend community access for violations of these guidelines.
10. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of Hungary, without regard to its conflict of law principles. You agree that any legal action or proceeding arising from these terms or your use of the Service shall be subject to the jurisdiction of the courts located in Budapest, Hungary. If you are a consumer in the European Union, you retain any mandatory consumer protections afforded by EU law.
11. Changes to Terms
Gridfix may update these Terms of Service from time to time. We will notify you of material changes by posting the updated terms on the Service and updating the "Last updated" date at the top of this page. Your continued use of the Service after such changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically to stay informed of any updates.
12. Termination
Gridfix may terminate or suspend your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination, including intellectual property rights, disclaimers, and limitation of liability, shall remain in effect.
13. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed. The remaining provisions shall continue in full force and effect.
14. Contact Us
If you have questions about these Terms of Service, need to report a violation, or wish to request permission for use of Gridfix content, please contact us:
Email: hello@symptomtracemap.pro
Phone: +36 20 224 1705
Website: symptomtracemap.pro
Location: Budapest, Hungary
15. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Gridfix regarding your use of the Service and supersede all prior or contemporaneous agreements, understandings, or negotiations, whether written or oral.